Category

CV

Samar Saffarini/Administrative Officer

Resume

Samar Tariq Saffarini

27 th October 1986

Ras Al Khaimah , UAE

Single

Jordanian

Objective

Seeking a challenging Finance -related position in a professional work environment.

Education

Bachelor Degree in Finance and Banking

GPA (3.2)

United Arab Emirates University (UAEU), Al Ain, United Arab Emirates (2008).

Work Experience

Administrative Officer – Administration & Human Resource Department

 February 2012 till now Talal Abu-Ghazaleh & Co. International (TAGI)

Ras Al Khiamah  Branch, UAE

  • Managing employee’s recruitment & resignation.

  • Maintained employee data, kept updated accounts of all employment records (hard and soft copies) and communicate with the Human Resource Department (Head Office) in Jordan .

  • Typing Financial Statements Reports.

  • Translating (Financial Statements Reports, Feasibility Studies, letters and any other documents).

  • Reviewing Financial, Annual and Interim Financial Statements Reports.

  • Organizing and coordinating meetings, conferences and travel arrangements.

  • Handling court cases meetings.

  • Arranging and confirming appointments.

  • Handling incoming calls, mails and other material.

  • Writing Letters in both languages (Arabic & English).

  • Managing office equipment.

 

Auditor Assistant  – Audit Department

November 2008-May 2011 Talal Abu-Ghazaleh & Co. International (TAGI)

Ras Al Khiamah  Branch, UAE

  • Reviewing and Preparing Financial, Annual and Interim Financial Statements Reports.

  • Preparing Trial Balance for the financial Statements by using Caseware software.

  • Bank Reconciliation.

  • Visiting clients and collecting all the Financial Statement Information which are needed in preparing Financial Statement Reports.

  • Internal Audit.

  • Translating the Financial Statements Reports from Arabic to English and vice versa.

 

Intern

June 2008- July 2008 Arab Bank 

Ras Al Khiamah  Branch, UAE

  • Learned about different types of banks (Saving, Commercial, Consumer, Central… etc. Banks).

  • Learned the steps of opening a new account.

  • Learned the different types of account (Saving, Fixed Deposit and Current Bank Accounts).

  • Learned about Cheques and different kinds of Cheques (Crossed, Uncrossed / open, Anti Dated and Post Dates Cheques).

  • Making Bank Reconciliation.

  • Learned about different types of loans (Secured, Unsecured (Credit Card) and Mortgage Loans).

  • Learned how to use ATM Card Machine.

  • Learned about different types of banks (Saving, Commercial, Consumer, Central… etc. Banks).

  • Learned the steps of opening a new account.

  • Learned the different types of account (Saving, Fixed Deposit and Current Bank Accounts).

  • Learned about Cheques and different kinds of Cheques (Crossed, Uncrossed / open, Anti Dated and Post Dates Cheques).

  • Making Bank Reconciliation.

  • Learned about different types of loans (Secured, Unsecured (Credit Card) and Mortgage Loans).

  • Learned how to use ATM Card Machine.

PARTICIPATIONS AND ACCOMPLISHMENTS

November 2016- Achieved Cambridge Certificate the International Certificate in IT skills.

November 2008- Completed “APTIS English Exam” conducted in the British Council

May 2008- Attended “Making the most of work placement”

March 2008- Attended “How to prepare your CV”

February 2008- Attended “Steps to succeed”

November 2006- Attended “Commercial Agencies”

May 2004- Achieved IELTS Certificate at UAE University in Al Ain.

Core Qualifications

Efficient in MS Office (Word- Power Point- Excel-Outlook)

Interpersonal & presentation skills.

Ability to apply academic knowledge to real life situations

Motivated

Performing well under pressure

Flexibility to perform various tasks

Languages

Arabic is my Native Language

am very good in English with good  speak and writing and listening

Contact Me

Wassim El Halabi/Restaurant Manager

Resume

Wassim El Halabi

10/DEC/1973

Amman-Jordan

Abu Dhabi-UAE

Lebanese

Married

Objective

Highly efficient and customer-oriented Food & Beverage Individual with 20 years experience in hospitality environment with high expertise in Catering industry. Excellent organizing and planning skills, proven ability to lead, motivate, communicate and train the team in a professional atmosphere. With a belief that combining the technical and the hospitality side of food & service quality, consistent standards and investing in human capital is the key of successful operation. Forward thinking, multi-tasking, and ability to analyze situations and costs and successfully determine profitable outcomes

Education

Lebanese high school 1990 – 1991

Work Experience

Restaurant Manager

From April  2020 till now FAKHRELDIN Restaurant

Facilities: 250 seats and outside terrace

Report to : Food & Beverage Operations Manager

Areas of Operation : FAKHRELDIN GROUPS  (Lebanese Restaurant)

Managing FAKHR EL DIN to be recognized as one of the finest establishments in Amman . My responsibilities included driving revenues, seamless execution of day to day operations, as delivering our target.

  • Proactive in implementing new F&B initiatives

  • Monthly P&L, reports analysis and cost management short/long term plans

  • Leading, coaching, motivating & evaluating

  • Ensure manning and competence level of selected colleagues is sufficient for the outlets

  • Maintain consistent, open communication with all aspects of the operation and with other departments

  • Demonstrate effective organization and time management skills and take ownership of all mentioned areas

  • Analysis of all aspects of the operation to monitor and audit performance to ensure continuous improvements are achieved

  • Develops strong, productive, professional relationships with internal and external guests

  • Recognizes colleagues feedback on operation and any factors affecting their roles

  • Develops, plans, and ensure the implementation of service standards in the restaurant

  • Prepares periodic budgets, forecasts and capital expenditures for the restaurant

Key Achievements

  • Strategic planning and execution for 2020 , promotions, packages changes,  and guest experience

  • Successful team Development for 2020, Cross training from internal outlet in FAKHR EL DIN to other department.

  • Maintaining the average check

  • Creative food and beverage ideas for menus

 

 

Restaurant Manager

20/5/2018 (2years) IHG  Crowne Plaza 

Facilities : 509 Rooms and Suites, 10 Restaurants, Bars and Lounges, 1500 guest

Report to : Food & Beverage Operations Manager

Areas of Operation : ALTANNOUR (Lebanese Restaurant)

Managing ALTANNOUR to be recognized as one of the finest establishments in Dubai . My responsibilities included driving revenues, seamless execution of day to day operations, as delivering our target.

  • Proactive in implementing new F&B initiatives

  • Monthly P&L, reports analysis and cost management short/long term plans

  • Leading, coaching, motivating & evaluating

  • Ensure manning and competence level of selected colleagues is sufficient for the outlets

  • Maintain consistent, open communication with all aspects of the operation and with other departments

  • Demonstrate effective organization and time management skills and take ownership of all mentioned areas

  • Analysis of all aspects of the operation to monitor and audit performance to ensure continuous improvements are achieved

  • Develops strong, productive, professional relationships with internal and external guests

  • Recognizes colleagues feedback on operation and any factors affecting their roles

  • Develops, plans, and ensure the implementation of service standards in the restaurant

  • Prepares periodic budgets, forecasts and capital expenditures for the restaurant

Key Achievements

  • Strategic planning and execution for 2018 , promotions, packages changes, and guest experience

  • Successful team Development for 2018, Cross training from ALTANNOUR to other department

 

Restaurant Manager

July 2016-2017 IMG world of adventure 

Facilities : 28 dining restaurants

Report to :  Operations Manager

Areas of Operation : Flavours of arabia  (Arabic Restaurant)

Pre-opening and managing flavours of Arabia to be recognized as one of the finest establishments in dubai My responsibilities included driving revenues, seamless execution of day to day operations, as delivering our target.

  • Proactive in implementing new F&B initiatives

  • Monthly P&L, reports analysis and cost management short/long term plans

  • Leading, coaching, motivating & evaluating

  • Ensure manning and competence level of selected colleagues is sufficient for the outlets

  • Maintain consistent, open communication with all aspects of the operation and with other departments

  • Demonstrate effective organization and time management skills and take ownership of all mentioned areas

  • Analysis of all aspects of the operation to monitor and audit performance to ensure continuous improvements are achieved

  • Develops strong, productive, professional relationships with internal and external guests

  • Recognizes colleagues feedback on operation and any factors affecting their roles

  • Develops, plans, and ensure the implementation of service standards in the restaurant

  • Prepares periodic budgets, forecasts and capital expenditures for the restaurant

Key Achievements

  • Exceeding Q1 2016 Financial targets vs. Budget.

  • Strategic planning and execution for 2017 flavours , promotions, packages changes, and guest experience

  • Successful team Development for 2017, Cross training from flavours to other department.

  • 98% score “I see Survey” for flavours 2016- 2017 great results.

  • Personal in charge (PIC) – International certificates on Level 3 Award in Supervising Food Safety in Catering.

  • The only 1 outlet in F&B department maintaining SPH till date

 

Restaurant Manager

December 2014 – July 2016 InterContinental Abu Dhabi

Company : InterContinental Abu Dhabi

Facilities : 390 Rooms and Suites, 10 Restaurants, Bars and Lounges, 1500 guest capacity ballroom, outside catering facilities

Report to: Food & Beverage Operations Manager

Areas of Operation:  Byblos Sur Mer (Lebanese Restaurant)

Byblos Sur Mer Restaurant and Bar & Lounge – TimeOut Best Newcomer 2015/2016
Pre-opening and managing Byblos Sur Mer to be recognized as one of the finest establishments in Abu Dhabi. My responsibilities included driving revenues, seamless execution of day to day operations, driving social media awareness as well as delivering GOP. I have established Byblos Sur Mer in #1 on TripAdvisor for last quarter of 2015 and January 2016 with current standing in top 5. My other responsibilities included:

  • Proactive in implementing new F&B initiatives

  • Monthly P&L reports analysis and cost management short/long term plans

  • Leading, coaching, motivating & evaluating

  • Ensure manning and competence level of selected colleagues is sufficient for the outlets

  • Maintain consistent, open communication with all aspects of the operation and with other departments

Key Achievements

  • Exceeding Q1 2016 Financial targets vs. Budget and GOP

  • Won the I Matter – Manager of the Year 2015

  • Short Listed for What’s on Award, Time Out Award and BBC food Award 2015 and Winner of Timeout Magazine for (Best New comer 2015);

  • August, best sales for IHG dining reward in IMEA 134 cards with a 39% contribution from Byblos Team

  • Strategic planning and execution for 2015 Byblos, promotions, packages changes, terrace project and guest experience

  • Successful team Development and PDP leaded to 4 promotions within the team in 2015, 2 Cross training from Byblos to other department

  • Recruitment program for 4 outlets in the department and filling vacancies according to budget

  • 92% score “Employee Engagement Survey” for Byblos 2015/2016 Best in class for Byblos Bar & Lounge

  • Responsible for the recruitment, selection and performance management of Byblos Sur Mer

  • Demonstrate effective organization and time management skills and take ownership of all mentioned areas

  • Analysis of all aspects of the operation to monitor and audit performance to ensure continuous improvements are achieved

 

Restaurant Manager

May 2006 – March 2010 Hilton Ras El Khayma

Company: Hilton Ras El Khayma

Facilities: Le Phoenician Restaurant

Report to: Food & beverages manager

Le Phoenician- Restaurant Manager: Handling the operation for the daily events, achieving 40% over the budget with high guests and management satisfaction

 

 

Restaurant Manager

May 2003 – March 2006 ASCOT Hotel

Company: ascot hotel

Facilities: ayam zaman Lebanese restaurant    

Report to:  Food &beverages manager

Ayam zaman – Restaurant Manager:  The up-scale restaurant in ascot hotel featuring 150 seats and holding special theme nights and Lebanese   food promotions

Key Achievements

  • MTD Managing Training Development programs for potentials

  • Departmental trainer for the restaurant

  • Planning and executing all promotions, theme nights and special events

  • P&L analysis and cost management

 

 

Jobs from 1993 to 2002

Job Title : Restaurant Manager

Company : Al- Khaleej Palace, Italian Restaurant                       (UAE Dubai)

Period : 2 years  (2000 – 2002)

Job Title : Assistant Restaurant Manager

Company :  Royal Park Hotel (Lebanon)

Period: 2 years (1999 – 2000)

Job Title :Head Waiter

Company :Bellevue Palace Hotel (Lebanon)

Period :3 years (1996 – 1999)

Job Title :  Captain Waiter

Company : Fakhrlldin restaurant brumana (Lebanon)

Period  :  2 years   (1993 – 1995)

 

Core Qualifications

F&B Operations Management

Driving license

Revenue & Cost Management

P&L Analysis

Change Management

Market Focus & Competition Analysis

Project Planning & Execution

Hiring & Analyzing Vacancies

Labor Control Program

Team Leading & Development

Performance Management

Languages

Arabic is my Native Language

am very good in English with good  speak and writing and listening

Contact Me

Ayoob Yousef Ayoob/IT Specialist

Resume

Ayoub Yousef Mohamed Ayoub

17 Aug 1991

Amman-Jordan

Objective

the IT world is huge with a lot facilities and sections and challenges

and so am the person who got the most importance thing as IT Specialist; first is to have responsibility for every decision and second thing is to gain more experience, where I know that the most particular experiences could be got by getting in with hard tasks and challenges.

I Search For challenges that give more experience and more levels up in my life and my work, and when there is big complex issue, I think this is the kind of challenge that I prefer to work with; because when I solve it

I will be proud that I Can.

also, one of my first Role in working as IT consultant in any Establishment is to make it safe, stable, Reliable.

I know within last years in this digital revolution there is a lot of IT stuff here, there, everywhere, they know about IT a lot of things; but what make Ayoob Specialist into them is the way!!

yes, I got the best plan, the best strategy, and the best solutions

Education

2009-2014: B.SC in computer since at AL-Zaytoonah University

Work Experience

IT specialist

(1/2019) to (until now) ATICO Group

  1. Being fully aware of and maintaining the costs associated with the

  2. Very willing to learn with passion to work at all times.

  3. Attending to all training courses assigned by the labor

  4. Achieving the required results in partnership with the information technology staff through planning, following up, evaluating work results, providing advice, and applying systems and

  5. Supervising all the department’s daily and weekly work, and providing the line manager with

  6. Schedule and implement preventive maintenance for all hardware and

  7. Responsible for the IT department in the absence of the

  8. Check daily backups, servers, and

  9. Distribute tasks to employees, follow up on results, and train them on all theoretical and practical

  10. Follow-up of all problems reported to the department and arrange tasks according to

  11. Documenting and archiving all correspondence, following up on suppliers and

  12. Development and adaptation to ideas that promote information technology to a higher

  13. Maintaining the quality of service by setting stable standards and working to implement

  14. Developing professional and technical knowledge through attending educational

  15. Participation in teamwork to reach the required

  16. Contacting the direct official in case of any notification and informing him to work on solving

  17. Carry out the tasks entrusted to him according to the direct manager’s instructions and in a way that serves the interest of

  18. Permanent smile in the

  19. Carrying out duties as required, while making sure that the needs of guests and colleagues are met quickly and effectively, according to the established

  20. Ensure that the work is progressing and accomplishing

  21. Strengthening relationships with employees and trying to create a climate of trust and

  22. Instilling self-discipline as a positive source of inspiration for a single

 

Technical support

(8/2016) to (1/2019) ATICO Group

  1. Very willing to learn with passion to work at all times.

  2. Ensure that all electronic devices used in the facility are in a correct manner, making sure that there are no malfunctions and in the event of faults, report them while avoiding their

  3. know the correct use of electronic devices (computers, cache devices, ).

  4. make an inventory of all devices used in the facility, periodically, with recording the serial numbers of the devices, the model number …

  5. Providing services to customers accurately and at high speed while making sure to solve the

  6. Full cooperation with colleagues and not to delay the progress of work

  7. Ensure that no unauthorized employee has access to any of the computer rooms, devices

  8. Contacting the direct official in case of any notification and informing him to work on solving

  9. Carry out the tasks entrusted according to the direct manager’s instructions and in a way that serves the interest of

  10. Permanent smile in the

  11. Ensure that the work is running smoothly and is

 

Hardware maintenance Engineer

(1/2015) to (9/2015) Omar Elian for computer

Where this my first job after postgraduate where I was worked with small offices to give them support with them hardware (PC’s, Laptop, Printer, LAN, WIFI)

 

Infrastructure Technician

(2/2014) to (1/2015) ALMASYEH

Where I was person who create plans for installation and maintenance for low voltage circuit solutions (Fire alarm, security and dialer) & camera’s … ETC

While this job isn’t belonging to IT major directly but it gives a lot of experience in Infrastructure & and project’s and whatever I was still Studying in this while.

Help Disk

(5/2012) to (1/2014) ALTARIFE for computer

Where this is my first Begging with IT world and also before start studying because the Technology is my big interests when I was young

Skills

Microsoft OS support

installation, support, troubleshooting, configure , validation , licenses , tasks , scripting , backup , operating

MAC OS support

installation, support, troubleshooting, configure , validation , licenses , tasks , scripting , backup , operating

Microsoft Server OS components and Features

Active Directory, DNS, Group policies, IIS, RDP server, MS server’s manager, task’s , Services , event’s & log validation , backup , Firewall config … etc

Mail server

Microsoft Exchange server, Microsoft 365, Round cube, cPanel :

installation , configure , transport’s rule , mail setting ,  DNS forwarding , active sync configure

Virtual Machine

(Hyper-V, Oracle VM VirtualBox, Microsoft AZURE, VMware, VMware vSphere, android Emulator (NOx, Blue stack …. ETC))

create machines , managing resource  , configure machine , convert machine, create VM infrastructure  , networking VM

Backup Solutions

Microsoft Backup, cobian backup, Free NAS (OS & devices) WD Cloud, Acronis,AOMI

Security solutions

kasper endpoint security center

Cloud computing

VMatrix, NComputing

configure, installation , support

 Networking

configure , mirroring , listing , VLAN jobs , Tx&Rx work’s

RJ45 & RJ12 Working : crimp, tracing, locating, joining & extend

installation : serves and switches and Firewall & cabinets, patch panel, patch cord

rack and cabling & labeling

Firewall

installation : WatchGuard, Sophos, CISCO, NetGear, TPLink, Zyxel

configure  : WAN, LAN, DHCP, DMZ, DNS, Host IP, port forwarding, access rules (scheduling & Conditions)) & identify (environment static, VPN (access and relation’s))

Monitoring and evaluation

WIFI system

Mesh Wi-Fi (AROUBA, Zyxel, Huawei)

standalone Wi-Fi (if note all of them most of them)

configure  : WAN, LAN, DHCP, DMZ, DNS, Host IP, port forwarding, access rules (scheduling & Conditions)) & identify (environment static, VPN (access and relation’s))

Monitoring and evaluation

DataBase

MS SQL Server, MSSQLSMS (maintenance, jobs, backup, restore, queries, Database Mail setting , access configure)

Hardware

maintenance & troubleshooting & installation (PC and server (monitors, printer’s, input devices, MB card’s, license dongle …. ETC))

Security Camera

NVR (Hikvision, Dahua)

DVR (if note all of them most of them)

access configure and rules

VOIP

Mitel : configure and installation

Call recording system

jiebang system for analog phone’s, Globitel Speech Log for analog and digital

Other Microsoft Product’s

Outlook (Configure and installation), Microsoft Project (installation and configure), sharing and discovery

Remote desktop software

VNC, TeamViewer, Any Disk, Chrome Remote, RDP

Videotelephony

Zoom, Microsoft Team, Google Meet

Mobile Phone Support

support & troubleshooting & configure (IOS, Android, BlackBerry OS, Symbian OS))

POS System

MICROS, SKY POS, open Bravo (support & configure & installation (SW+HW))

FOS System

OPERA, SKY Horizon (support & configure & installation (SW+HW))

HRM

Bayan HR system, Sky HRM

Server’s HW

HP G server full support and manage

FTP Solutions

Windows FTP, WinSCP, FileZilla

Web Analytic Solutions

Google Analytics, Matomo

CMS

WordPress

Multi Media and design

illustrator, photoshop, Format Factory, Cinema 4D

Other Skills

Windows Power shell, CMD (create batch then convert it to program as peer as job need)

Languages

Arabic is my Native Language

am very good in English with good  speak and writing and listening

Contact Me

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