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Resume

Ayoub Yousef Mohamed Ayoub

17 Aug 1991

Amman-Jordan

Objective

the IT world is huge with a lot facilities and sections and challenges

and so am the person who got the most importance thing as IT Specialist; first is to have responsibility for every decision and second thing is to gain more experience, where I know that the most particular experiences could be got by getting in with hard tasks and challenges.

I Search For challenges that give more experience and more levels up in my life and my work, and when there is big complex issue, I think this is the kind of challenge that I prefer to work with; because when I solve it

I will be proud that I Can.

also, one of my first Role in working as IT consultant in any Establishment is to make it safe, stable, Reliable.

I know within last years in this digital revolution there is a lot of IT stuff here, there, everywhere, they know about IT a lot of things; but what make Ayoob Specialist into them is the way!!

yes, I got the best plan, the best strategy, and the best solutions

Education

2009-2014: B.SC in computer since at AL-Zaytoonah University

Work Experience

IT specialist

(1/2019) to (until now) ATICO Group

  1. Being fully aware of and maintaining the costs associated with the

  2. Very willing to learn with passion to work at all times.

  3. Attending to all training courses assigned by the labor

  4. Achieving the required results in partnership with the information technology staff through planning, following up, evaluating work results, providing advice, and applying systems and

  5. Supervising all the department’s daily and weekly work, and providing the line manager with

  6. Schedule and implement preventive maintenance for all hardware and

  7. Responsible for the IT department in the absence of the

  8. Check daily backups, servers, and

  9. Distribute tasks to employees, follow up on results, and train them on all theoretical and practical

  10. Follow-up of all problems reported to the department and arrange tasks according to

  11. Documenting and archiving all correspondence, following up on suppliers and

  12. Development and adaptation to ideas that promote information technology to a higher

  13. Maintaining the quality of service by setting stable standards and working to implement

  14. Developing professional and technical knowledge through attending educational

  15. Participation in teamwork to reach the required

  16. Contacting the direct official in case of any notification and informing him to work on solving

  17. Carry out the tasks entrusted to him according to the direct manager’s instructions and in a way that serves the interest of

  18. Permanent smile in the

  19. Carrying out duties as required, while making sure that the needs of guests and colleagues are met quickly and effectively, according to the established

  20. Ensure that the work is progressing and accomplishing

  21. Strengthening relationships with employees and trying to create a climate of trust and

  22. Instilling self-discipline as a positive source of inspiration for a single

 

Technical support

(8/2016) to (1/2019) ATICO Group

  1. Very willing to learn with passion to work at all times.

  2. Ensure that all electronic devices used in the facility are in a correct manner, making sure that there are no malfunctions and in the event of faults, report them while avoiding their

  3. know the correct use of electronic devices (computers, cache devices, ).

  4. make an inventory of all devices used in the facility, periodically, with recording the serial numbers of the devices, the model number …

  5. Providing services to customers accurately and at high speed while making sure to solve the

  6. Full cooperation with colleagues and not to delay the progress of work

  7. Ensure that no unauthorized employee has access to any of the computer rooms, devices

  8. Contacting the direct official in case of any notification and informing him to work on solving

  9. Carry out the tasks entrusted according to the direct manager’s instructions and in a way that serves the interest of

  10. Permanent smile in the

  11. Ensure that the work is running smoothly and is

 

Hardware maintenance Engineer

(1/2015) to (9/2015) Omar Elian for computer

Where this my first job after postgraduate where I was worked with small offices to give them support with them hardware (PC’s, Laptop, Printer, LAN, WIFI)

 

Infrastructure Technician

(2/2014) to (1/2015) ALMASYEH

Where I was person who create plans for installation and maintenance for low voltage circuit solutions (Fire alarm, security and dialer) & camera’s … ETC

While this job isn’t belonging to IT major directly but it gives a lot of experience in Infrastructure & and project’s and whatever I was still Studying in this while.

Help Disk

(5/2012) to (1/2014) ALTARIFE for computer

Where this is my first Begging with IT world and also before start studying because the Technology is my big interests when I was young

Skills

Microsoft OS support

installation, support, troubleshooting, configure , validation , licenses , tasks , scripting , backup , operating

MAC OS support

installation, support, troubleshooting, configure , validation , licenses , tasks , scripting , backup , operating

Microsoft Server OS components and Features

Active Directory, DNS, Group policies, IIS, RDP server, MS server’s manager, task’s , Services , event’s & log validation , backup , Firewall config … etc

Mail server

Microsoft Exchange server, Microsoft 365, Round cube, cPanel :

installation , configure , transport’s rule , mail setting ,  DNS forwarding , active sync configure

Virtual Machine

(Hyper-V, Oracle VM VirtualBox, Microsoft AZURE, VMware, VMware vSphere, android Emulator (NOx, Blue stack …. ETC))

create machines , managing resource  , configure machine , convert machine, create VM infrastructure  , networking VM

Backup Solutions

Microsoft Backup, cobian backup, Free NAS (OS & devices) WD Cloud, Acronis,AOMI

Security solutions

kasper endpoint security center

Cloud computing

VMatrix, NComputing

configure, installation , support

 Networking

configure , mirroring , listing , VLAN jobs , Tx&Rx work’s

RJ45 & RJ12 Working : crimp, tracing, locating, joining & extend

installation : serves and switches and Firewall & cabinets, patch panel, patch cord

rack and cabling & labeling

Firewall

installation : WatchGuard, Sophos, CISCO, NetGear, TPLink, Zyxel

configure  : WAN, LAN, DHCP, DMZ, DNS, Host IP, port forwarding, access rules (scheduling & Conditions)) & identify (environment static, VPN (access and relation’s))

Monitoring and evaluation

WIFI system

Mesh Wi-Fi (AROUBA, Zyxel, Huawei)

standalone Wi-Fi (if note all of them most of them)

configure  : WAN, LAN, DHCP, DMZ, DNS, Host IP, port forwarding, access rules (scheduling & Conditions)) & identify (environment static, VPN (access and relation’s))

Monitoring and evaluation

DataBase

MS SQL Server, MSSQLSMS (maintenance, jobs, backup, restore, queries, Database Mail setting , access configure)

Hardware

maintenance & troubleshooting & installation (PC and server (monitors, printer’s, input devices, MB card’s, license dongle …. ETC))

Security Camera

NVR (Hikvision, Dahua)

DVR (if note all of them most of them)

access configure and rules

VOIP

Mitel : configure and installation

Call recording system

jiebang system for analog phone’s, Globitel Speech Log for analog and digital

Other Microsoft Product’s

Outlook (Configure and installation), Microsoft Project (installation and configure), sharing and discovery

Remote desktop software

VNC, TeamViewer, Any Disk, Chrome Remote, RDP

Videotelephony

Zoom, Microsoft Team, Google Meet

Mobile Phone Support

support & troubleshooting & configure (IOS, Android, BlackBerry OS, Symbian OS))

POS System

MICROS, SKY POS, open Bravo (support & configure & installation (SW+HW))

FOS System

OPERA, SKY Horizon (support & configure & installation (SW+HW))

HRM

Bayan HR system, Sky HRM

Server’s HW

HP G server full support and manage

FTP Solutions

Windows FTP, WinSCP, FileZilla

Web Analytic Solutions

Google Analytics, Matomo

CMS

WordPress

Multi Media and design

illustrator, photoshop, Format Factory, Cinema 4D

Other Skills

Windows Power shell, CMD (create batch then convert it to program as peer as job need)

Languages

Arabic is my Native Language

am very good in English with good  speak and writing and listening

Contact Me

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