Resume

Objective
Education
2009-2014: B.SC in computer since at AL-Zaytoonah University
Work Experience
IT specialist
(1/2019) to (until now) ATICO Group
-
Being fully aware of and maintaining the costs associated with the
-
Very willing to learn with passion to work at all times.
-
Attending to all training courses assigned by the labor
-
Achieving the required results in partnership with the information technology staff through planning, following up, evaluating work results, providing advice, and applying systems and
-
Supervising all the department’s daily and weekly work, and providing the line manager with
-
Schedule and implement preventive maintenance for all hardware and
-
Responsible for the IT department in the absence of the
-
Check daily backups, servers, and
-
Distribute tasks to employees, follow up on results, and train them on all theoretical and practical
-
Follow-up of all problems reported to the department and arrange tasks according to
-
Documenting and archiving all correspondence, following up on suppliers and
-
Development and adaptation to ideas that promote information technology to a higher
-
Maintaining the quality of service by setting stable standards and working to implement
-
Developing professional and technical knowledge through attending educational
-
Participation in teamwork to reach the required
-
Contacting the direct official in case of any notification and informing him to work on solving
-
Carry out the tasks entrusted to him according to the direct manager’s instructions and in a way that serves the interest of
-
Permanent smile in the
-
Carrying out duties as required, while making sure that the needs of guests and colleagues are met quickly and effectively, according to the established
-
Ensure that the work is progressing and accomplishing
-
Strengthening relationships with employees and trying to create a climate of trust and
-
Instilling self-discipline as a positive source of inspiration for a single
Technical support
(8/2016) to (1/2019) ATICO Group
-
Very willing to learn with passion to work at all times.
-
Ensure that all electronic devices used in the facility are in a correct manner, making sure that there are no malfunctions and in the event of faults, report them while avoiding their
-
know the correct use of electronic devices (computers, cache devices, ).
-
make an inventory of all devices used in the facility, periodically, with recording the serial numbers of the devices, the model number …
-
Providing services to customers accurately and at high speed while making sure to solve the
-
Full cooperation with colleagues and not to delay the progress of work
-
Ensure that no unauthorized employee has access to any of the computer rooms, devices
-
Contacting the direct official in case of any notification and informing him to work on solving
-
Carry out the tasks entrusted according to the direct manager’s instructions and in a way that serves the interest of
-
Permanent smile in the
-
Ensure that the work is running smoothly and is
Hardware maintenance Engineer
(1/2015) to (9/2015) Omar Elian for computer
Where this my first job after postgraduate where I was worked with small offices to give them support with them hardware (PC’s, Laptop, Printer, LAN, WIFI)